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Terms and Conditions

ORCHARD PODS TERMS AND CONDITIONS...

Our Orchard Pods are located within the cherry trees on Barfield Farm, which is a working soft fruit farm.

We close each year in December and January, if you would like to book more than one pod at a time we can accept family or group bookings, please call us to discuss your requirements. Unfortunately, we cannot accept bookings from unaccompanied adults aged 21 or under.

Arrival and Departure: You can pick up your keys between 3pm and 6pm, but we are flexible so if you need to arrive earlier or later please let us know and we will do our best to accommodate, on your day of departure check out is at 10am, but should you need to leave later, please check with us.

Well behaved dogs and children are welcome but must be kept under close supervision at all times, the farm is not geared towards children we don’t have play areas/equipment, so if you do bring children please be aware of where they are and what they are doing at all times.

We are not suitable for partying, as the farm is a peaceful rural location with wildlife and ground nesting birds.  So no amplified or live music is allowed. Personal speakers are fine but please ensure the volume doesn’t disturb the wildlife.

Farm safety: we are a working farm, this means that throughout the year activity will be taking place in the orchards, from mowing, pruning and spraying, to picking and maintenance.  We will do our utmost to be considerate of your enjoyment and peace.  But we ask you to be mindful of machinery, work activity and farm traffic at all times and to stay away from farm buildings, some of these are no longer structurally sound, access is required for storage and sometimes the farm bees!

We invite you to stroll around the orchard, and we will advise you of where is safe to do so, please respect our neighbours privacy, do not approach any of the beehives, climb trees or fences, break branches or remove any items you may see around the farmstead.

The ground is uneven, has a few trip hazards and can be muddy in places so suitable footwear is essential.

During certain times within the season you will be able to pick fruit, but this is with permission only, due to spraying and picking rotas, on arrival we will direct you to the areas that you can pick safely.

Campfires and BBQs – take care and only use the fire pits and BBQs provided, logs and charcoal are available please do not use any other materials.

Parking is free, please park within the designated parking area only.

By booking a stay with Orchard Pods you agree to leave all equipment, pods, furniture and furnishings in the same state you found them, and to leave the site clean and tidy when you depart.

Orchard Pods Limited reserves the right to charge the cost for repair or replacement should any facilities, equipment, or inventory be wilfully or excessively damaged.

Bookings and cancellations
Bookings can be made online via our website www.orchardpods.co.uk, over the phone on 07808 488990 or via email orchardpods@gmail.com

  • A booking will treated as confirmed once we have received payment in full and sent an email confirmation.
  • Credit card payments can be made using PayPal or payment is accepted by Bank Transfer, we will provide details.
  • Confirmed bookings can be changed with written permission from Orchard Pods Limited, please email requests to orchardpods@gmail.com
  • If a booking is cancelled more than 28 days before the arrival date, we offer a full refund.
  • If a booking is cancelled less than 14 days before the arrival date we offer a 50% refund.
  • But no refunds will be offered with less than 24 hours notice or in the event of a no show, Orchard Pods Limited reserves the right to only offer refunds at its sole discretion.
  • Emergency telephone numbers: A list of emergency numbers is available in each pod.
  • Orchard Pods Limited accepts no liability for any potential damage, injuries or accidents, loss or damage to guests and personal property sustained whilst on site.
  • Orchard Pods Limited reserves the right to ask any guests acting inappropriately to leave without refund and with immediate effect.
  • Orchard Pods Limited reserves the right to amend these terms and conditions at any time and without prior notice.
  • By placing a booking with Orchard Pods Limited, you are hereby accepting these Terms and Conditions and we look forward to welcoming you to the farm for a peaceful and relaxing stay with us.

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